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Nothing is more important than children’s welfare. Children who need help and protection deserve high quality and effective support as soon as a need is identified.

We want a system that responds to the needs and interests of children and their families. In such a system, practitioners will be clear about what is required of them individually, and how they need to work in partnership with others.

Guernsey & Alderney

If you are a member of the public who has concerns about a child’s welfare or safety in either Guernsey or Alderney and it is an emergency, call the police on 999 or 112. Otherwise, contact the Children’s Social Work Team on 01481 723182 or the Emergency Duty Team (out of hours) on 01481 725241.


If you are concerned about a child on Sark, please complete this safeguarding form and contact the Island Safeguarding Officer at safeguarding.officer@gov.sark.gg or telephone 07781 105772.

If you work with children or young people and believe a child is in need of additional support you should contact the Multi- Agency Support Hub – either by contacting the child’s social worker directly (if they have one); or by calling the Children’s Social Work Team on 01481 723182; or by using the MASH enquiry form. 

Key information on safeguarding children can be found on the Islands Safeguarding Children Partnership (ISCP) website. The ISCP is a multi-agency committee with representatives from the public, private and voluntary sectors. Its main purpose is to enhance the safety of children and young people in the islands through promoting effective co-ordination and co-operation between those agencies that provide services to children and families. 

The ISCP hosts a directory of local support services a range of useful publications and reports, including a summary of the Children Law and opportunities to engage in training.

Safeguarding Audit for Groups Charity Governance Code

We are using an NSPCC audit tool designed for the voluntary sector. Each section of the self-assessment will take you to a different safeguarding area; as you complete the audit each section has explanations, examples and templates that will support you to strengthen your practice. Start here to choose between:

Child Protection

  • Safeguarding and child protection policy and procedures
  • Lead responsibility for safeguarding
  • Child protection training for staff and volunteers
  • Behaviour code
  • Promoting safeguarding to all
  • Raising concerns
  • Child protection referrals 
  • Allegations against adults
  • Allegations against a child or young person 
  • Keeping accurate records
  • Whistleblowing procedure
  • Auditing safeguarding arrangements

Avoiding accidents and running safe events

  • Risk assessments
  • Discussions about why safeguards are in place
  • Parental consent
  • Registration forms 
  • Emergency information 
  • First aid
  • Reporting accidents
  • Complying with regulations
  • Adult to child ratios

Safer staff and volunteers

  • Safer recruitment policy statement
  • Safer recruitment process
  • Vetting and barring checks
  • Dealing with concerns
  • Induction and training
  • Ongoing supervision

Sharing information and working with agencies

  • Guidelines on sharing information
  • Sharing information with agencies and consent 
  • Early help
  • Measuring impact of early help
  • Local services information 
  • Links with other organisations
  • Working with children's services

Preventing and responding to bullying

  • Anti-bullying policies and procedures
  • Codes of behaviour
  • Training for staff and volunteers
  • Talking about bullying with young people

Recording and Storing information

  • Policy and procedures for child protection records
  • Access to records
  • Concerns reported on file

Internet Safety

Let’s keep children safe online. Call the NSPCC internet guru for guidance on 080 8005002.

Take a look at Net Aware for a quick overview of the latest online trends.

NSPCC have a good guide you can share with parents about what to do if you are worried about a child online.

Healthy Sexual Relationships

Learning about sex is part of a child’s normal development, but today children are exposed to sexual images at a far younger age, and in more places, than ever before (websites, TV, music videos and social media). If you have concerns about a child’s behaviour, look at NSPCC’s Healthy Sexual Behaviour Guide. It provides some guidance about the development of sexual behaviour, some great resources for parents, the difference between healthy and unhealthy relationships, and more information about grooming, online pornography and sexting.

Find out more about Child Sexual Exploitation and grooming.

Contact the Guernsey Youth Commission if you would like to access support locally.

Every organisation is different. Take a look at NSPCC specific guidance for a range of groups and activities:

Some topics are very sensitive. You may wish to look at some of the following before taking action:

Please contact the MASH for a confidential discussion if you have any concerns.

With thanks to:

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